FAQ
Printing Frequently Asked Questions
5-7 working days for most orders, 24-48 hour turnaround is always available.
Any file compatible with Photoshop or Illustrator. PSD, PDF, EPS, TIFF, JPG. Files should be 300 dpi (resolution), CMYK (color format). Leave 1/8” around entire artwork for bleed (cutting).
E-proofs are standard with all orders. E-Proofs are given so that you can make sure the files are in-tact, and that nothing has shifted or changed since you submitted your artwork. If a color proof is necessary, we can provide one for an additional charge.
Please provide a credit card when placing an order. Your credit card will be charged for the full amount immediately. All orders need to paid in full before any work can be performed.
We have a variety of papers in stock or available on a 1 day program. We stock all types of bond, gloss text and covers as well as matte covers and a variety of colored card stocks.
We offer free delivery in the Knoxville and surrounding areas as well as shipping worldwide with UPS
We have 3 different type of printing capabilities: 1. Offset 2. Digital 3. Large Format By utilizing all 3 printing formats we are able to print large and small quantities of virtually any printed product.
Business Cards, Posters, Brochures, Carbonless Forms, Stationary & Envelopes, Banners, Yard Signs and T-Shirts
Everything from customer service to the quality of print was absolutely top notch for me. And the best part of all… the prices are incredible. If you’re in Knoxville and need a printer these are the people to go to. They’re about 20 minutes east of down town but believe me when i say it is WORTH the drive.
OMG!!! I absolutely love this place! Not only were they kind and patient, they were very generous. My daughter is getting married in April and we heard from someone else who used them to print their wedding invitations so, we thought we would give them a shot as well. They printed, cut and wrapped our invitations within 30 to 35 minutes. And not only that, the price quoted to us as discounted. And not only that, they close at 5 pm and in order for us to not have to drive back (45 minutes) they stayed over and printed our invitations. I really cannot say enough good about this company. Thank you Smith and Sons you are awesome.
Smith & Sons Printers, Inc. did my wedding invitations and they look even better than I expected. It was almost three times less than other wedding invitation places and I couldn’t be happier with them. There was a miscommuni cation on the thank you cards and Steven fixed it immediatel y with no additional charge to us. We received phenomenal customer service. I will absolutely use them in the future.
I just had 2 Yeti’s engraved and they looked AWESOME!!!! One was a gift and she absolutely loved it!!!! I will definitely be using them again in the near future!! Thanks so much!!!!
We needed T-Shirts printed to wear to our daughters graduation from ARMY Bootcamp . I thought I had waited to close to have them made. I called Stephen and we talked about what we would like on the shirts. Stephen was so nice and offered better suggestions to us. Within less than a week we have our shirts. Our daughter will be so surprised to see her family decked out for her. All because of Greg and Stephen! Thank you both so much!!!!
Primary Communities Served
Ball Camp
Bearden
Cedar Bluff
Concord
Deane Hill
East Knoxville
Farragut
Fountain City
Halls
Hardin Valley
Karns
Knoxville
Maynardville
North Hills
North Knoxville
Norwood
Powell
Seymour
South Knoxville
Strawberry Plains
Topside
West Hills
West Knoxville
Western Heights